TERMS AND CONDITIONS

1. GENERAL INFORMATION

SEVENDC Films will provide services to the Customer(s), providing the Customer(s) have/has assessed all the risks that may occur.

2. BOOKING AND PAYMENT

a. A retainer fee of 25% of agreed amount is required upon return of this booking form (non refundable subject to Paragraph 3.c).
Completion of this form alone will not secure your booking and the date may be booked by other parties.

b. A date may only be considered reserved once a completed booking form has been received and funds are cleared. Until that point dates cannot be guaranteed. If a date is no longer available any deposit received will be returned to the sender with no further liability on either party.

c. The full balance is payable at least 30 days prior to the date of your wedding. In cases where a booking has been made within the 30 day period, the full (non refundable) balance is payable. Failure to pay the final balance within this period will cancel your booking and the full price agreed will become chargeable.

3. CANCELLATIONS

a. Weddings sometimes need to be cancelled. We strongly recommend that all couples take out comprehensive wedding insurance to protect themselves from costs if they need to cancel.

b. The Customer(s) may cancel this booking at any time by giving written notice to SEVENDC Films.

c. Refunds are only available if it is requested in writing and sent by recorded delivery within seven days of booking. A 15% fee of the retainer fee will be charged for administration purposes.

d. Cancellation charges are as follows:
1. More than ninety days prior to the date = full retainer fee
2. Ninety days to thirty days prior to the date = retainer fee plus half the remaining cost.
3. Less than thirty days prior to the date = full booked amount.

e. Force Majeure

If SEVENDC Films cannot perform this Agreement due to ill health, fire, casualty, strike or other civil disturbances, Acts of God, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, then we may offer the services of a replacement videographers of equal skill and professionalism. However it may prove difficult or impossible to find a skilled replacement videographer at short notice or at the same price. In the event of a Force Majeure cancellation by SEVENDC Films, our liability shall be limited to a full refund of any booking fees and any further fees paid for services..

4 – FILMING THE DAY

a. Any variations in the times, dates, or to the planned event that may have impact on the booking form should be communicated to SEVENDC Films as soon as possible.

b. The Customer(s) must obtain permission to film the Marriage Service and the Customer(s) is also responsible for any fees levied at the various locations.

c. The Customer(s) must also seek permission from any other venue were filming will be required.

d. Arrangements should be made for all venues to be accessible by SEVENDC Films at least one hour before the time of each event; this is to be arranged by the Customer(s).

e. We aim to be discreet whilst filming but in low light conditions additional camera-mounted or free standing lighting may be required.

f. Coverage will be as the cameraman’s professional expertise determines and no one scene will be determined more important than another. While every effort will be made to get the best position for the camera(s) to film the event this may not always be possible if restrictions are imposed upon us on the day. SEVENDC Films cannot guarantee coverage of any particular individual or group during the day.

g. We use quality well maintained equipment, however we will not be liable for any Radio Signal losses, Battery failures, equipment failure and or material defects, which are beyond our control. In the unlikely event of a total video failure our liabilities are limited to a refund of all monies paid by the Client(s).

Every effort is made to ensure perfect color and lighting reproduction, but certain conditions may not be accurate such as mixed indoor and external lighting, hard shadows, and low lighting conditions. With these factors beyond our control, we will endeavor to produce the best image possible. In the case that a particular segment of the event is either not recorded, partially recorded, or not a part of the final edited film, it is at the sole discretion of SEVENDC Films. If something occurred at the wedding that the Client does not want to appear on the final film, the Client must instruct SEVENDC Films in writing before post production begins.

The Client must provide a safe working environment and is responsible for any damage to our equipment by their guests and will be liable to pay such expenses for replacement or repairs. In restrictive conditions such as rain, extreme temperatures and humidity, adequate shelter must be provided to the Cinematographer.

5 – THE EDITS

a. SEVENDC Films will endeavor to build your films around any special requests made within this booking form, but such requests are not binding instructions. Artistic interpretation cannot be guaranteed but every attempt will be made to comply with the Customer(s) wishes. SEVENDC Films will not be held responsible for scenes not included due to inclement weather or other conditions outside of SEVENDC Films control.

b. Any final editing decisions are of the sole discretion of SEVENDC Films.

c. Any changes requested on the final copy once sent out will be subject to a further charge.

d. Additional copies will be supplied at current retail costs.

e. Any loss or damage of material or software (i.e. video and/or audio supplied by the Customer(s) is limited to the cost of the media alone. No consequential loss is accepted by SEVENDC Films.

f. If a Customer(s) submits any media to SEVENDC Films for inclusion in the film, Copyright clearance is the responsibility of the Customer(s).

g. Completion is usually within 60 – 90 days from the date of the event (not including any bank holidays).

The Customer(s) supplies SEVENDC Films all items required to complete the video before the event date. If after 6 months from the date of the event, the items and, or information required to finish the video is not forthcoming, then the service will have expired and an additional fee will be made for any subsequent editing.

6 – ACCEPTANCE OF GOODS

a. The Customer(s) shall within seven days from the delivery of goods give written notice to the Company of any respect in which it is alleged that the Goods do not comply with the Booking Form. Subject to any such notice, the goods will be deemed to comply with the Booking Form in all respects.

7 – ADDITIONAL

a. We keep a master copy of your film in our archives for up to one year. You may order additional copies within this period as required. If you wish to order additional copies after one year we cannot guarantee that the master will be available.

b. Client understands that SEVENDC Films pricing guide is adjusted periodically and any future orders or additions to this Agreement shall be charged at the prices in effect at the time the order is placed.

c. SEVENDC Films retain Copyright of the goods produced from this booking form. The Customer(s) hereby allows SEVENDC Films to display any media included in this booking form in any form.